We provide comprehensive power solutions.

Customer Care:

We are at your service, whenever & wherever you need.
After sales service is the key to the long-term viability of any business. We are committed to provide adequate after sales service support & believe in creating enduring relationship with every individual customer we serve. KOEL believes in the wise saying “Think global & act local” with full dedication, which have helped us, successfully achieve “59 years of great service

Service Offering :

  • Free service checks.
  • Authorized KOEL CARE center in your neighborhood to promptly respond to your service calls, provide extensive after sales support including operational, maintenance & repair contract.
  • Single window service for Genset &Customized AMC.
  • 24/7 help line service for all our customers, offering timely customer support to deal with inquiries.
  • Fully implemented CRM module to provide proactive & quick service response.
  • Trained & experienced service team to provide value-added support to the highest standards ensuring customer satisfaction at all times.
  • Support systems like Mean Time to Restore, Engine Down Order, First Pick Availability for maximum uptime of Gensets.
  • K-oil / K-cool super plus for product life extension.
  • Excellent product support through easy availability of spare parts, product training, Re-conditioning and warranty administration.